Shipping policy
Shipping Policy
Thank you for shopping with Summer & Cat. Please review our shipping policy below for information on order processing, delivery timelines, and shipping charges.
Order Processing
-
Orders are processed within 1–3 business days (excluding weekends and public holidays).
-
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Locations
We currently ship to:
-
Singapore
-
Selected international destinations
If your location is not available at checkout, please contact us at hisummerandcat@gmail.com.
Shipping Rates
Shipping fees are calculated at checkout based on:
-
Delivery location
-
Order weight and size
Any applicable shipping charges will be clearly displayed before payment is completed.
Estimated Delivery Time
Estimated delivery timelines begin after order processing:
-
Singapore: 2–5 business days
-
International: 7–14 business days (depending on destination)
Please note that delivery times are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the item price or shipping cost.
Tracking Information
Once your order has been shipped, tracking details will be sent via email (where applicable). Please allow up to 24 hours for tracking information to be updated.
Incorrect Address
Please ensure all shipping information is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at hisummerandcat@gmail.com and we will assist in checking with the courier.
Contact Us
If you have any questions about shipping, please contact us at:
This shipping policy is subject to change without prior notice.